This Privacy Policy explains how Popoof (“App,” “we,” “us,” or “our”) collects, uses, stores, and discloses personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

By using the App, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you use the App, you may voluntarily provide:

  • Photos of dirty or cleaned objects
  • Descriptions, comments, or reports
  • Location information associated with submissions
  • Account information (such as username or email, if applicable)

You are responsible for ensuring that any information you submit is lawful and does not infringe third-party rights.

1.2 Automatically Collected Information

We may automatically collect:

  • Device and operating system information
  • App usage data (features used, session duration)
  • Approximate or precise location data (if enabled)
  • Diagnostic, crash, and performance data

This information is used to operate, maintain, and improve the App.

2. Location Information

The App uses location data to:

  • Display nearby reported dirty objects
  • Associate reports with geographic locations

Location services are optional and can be disabled through your device settings. Disabling location access may limit App functionality. We do not guarantee the accuracy or completeness of location or map data.

3. Consent

By using the App and submitting information, you provide meaningful consent for the collection, use, and disclosure of your personal information as described in this Policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us.

4. How We Use Your Information

We use personal information to:

  • Provide and operate App features
  • Display maps and user-submitted reports
  • Store and manage photos and content
  • Track in-app participation points
  • Improve performance and functionality
  • Detect misuse, fraud, or violations of our Terms

We do not use your information for medical, health, or professional advice.

5. User-Generated Content

Content you submit (including photos and location data) may be visible to other users within the App.

You acknowledge that:

  • Other users may view or interact with your submissions
  • We cannot guarantee anonymity once content is shared

We may remove content that violates our Terms, this Policy, or applicable law.

6. Data Storage and Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, or misuse.

However:

  • No system is completely secure
  • We cannot guarantee absolute protection

You provide information at your own risk.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

We may retain anonymized or aggregated data indefinitely for analytics and service improvement.

8. Disclosure of Information

We do not sell personal information. We may disclose information:

  • To service providers (e.g., cloud hosting, analytics, map services)
  • To comply with legal requirements or lawful government requests
  • To protect the rights, safety, or property of users or the public
  • In connection with a business transaction (e.g., merger or acquisition)

Service providers are required to protect information in a manner consistent with this Policy.

9. Health and Safety Disclaimer

The App involves reporting and interacting with dirty or unsanitary objects. We do not:

  • Monitor environmental or health risks
  • Provide safety or cleaning instructions
  • Assume responsibility for exposure to hazards

Any interaction with reported objects is entirely at your own risk.

10. Points and Gamification Data

The App tracks participation using virtual points:

  • Points have no monetary value
  • Points are not financial or payment data
  • Points may be modified, reset, or removed at any time

11. Children’s Privacy

The App is intended for users 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that such information has been collected, we will delete it.

12. Your Rights Under Canadian Law

Under PIPEDA, you have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Withdraw consent (subject to legal limits)

Requests may be made by contacting us. We may require identity verification before responding. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be effective when posted in the App. Continued use of the App constitutes acceptance of the revised Policy.

14. Contact Information

For questions, access requests, or privacy concerns, contact:
Email: contact@popoof.net